Free Internet for Seniors: A Guide To Make Getting Online Affordable

The internet has become a key part of day-to-day life for many of us. In fact, Americans spend over 6 hours online each day. But, for older adults living on fixed incomes, internet service costs can be another unwelcome bill every month.

While no providers currently offer free internet for older adults, there are several ways to find more affordable services. In this guide, we'll look at typical internet prices, ways to find discounted plans, and how to choose internet service that fits your needs and budget.

How much does home internet cost?

Internet costs in the US average out at around $70-75, though prices differ based on where you live, the company you choose for service, and the plan you pick. While internet companies rarely give specific discounts to older adults, picking the right, affordable internet plan for your needs helps keep costs down. It also never hurts to ask if they have a senior discount!

Understanding internet speeds helps you avoid paying for more than you need. Speed is generally measured in Megabits per second (Mbps)—a measure of download speed that indicates how quickly data can be transferred from the internet to a device.

• Basic plans ($20-40 monthly) run at 10-25 Mbps. This is enough speed to browse websites, check email, and use Facebook or similar sites.

• Mid-range plans ($40-70 monthly) offer 50-100 Mbps. These plans work well when multiple people use the internet at once for video calls or watching shows.

• Premium plans ($70-100 monthly) deliver speeds over 150 Mbps. These plans are ideal for downloading large files or streaming high-quality video.

What is the cheapest internet service for seniors?

There are several providers who offer low-cost internet services for older adults or low-income households. A few options include:

• Xfinity Internet Essentials from Comcast provides speeds up to 75 Mbps for $14.95 per month for those who meet low-income eligibility requirements and/or are enrolled in a qualifying government program. 

• Optimum Advantage Internet offers up to 50 Mbps for $14.99 per month to eligible low-income households. It includes free installation, a free Wi-Fi router, and no data caps, making it a great value.

• Internet First from Astound offers up to 150 Mbps for $19.95 per month to older adults and families enrolled in government assistance programs or other federal programs.

• Verizon Forward offers discounted prices to individuals who participate in certain federal assistance programs. Qualifying households can get Fios internet services for as low as $20 per month.

• Spectrum Internet Assist offers up to 50 Mbps for $25 a month to qualifying households, including seniors 65 and older who receive Supplemental Security Income (SSI). In addition to providing internet service, the plan also includes one year of free cell service.

• Cox ConnectAssist offers up to 100 Mbps for $30 a month for adults enrolled in at least one qualifying government assistance program, such as SNAP, Medicaid, or Veterans Pension. 

• AT&T Access offers internet plans starting at $30 per month with speeds up to 100 Mbps. This plan is available to low-income households with income below 200% of the federal poverty guidelines or those enrolled in qualifying government assistance programs.

Where seniors can access free internet

Currently, no internet providers offer a completely free internet service for older adults. However, there are ways you can access the internet outside of your home without paying a monthly fee. These options include:

• Public libraries: Public libraries have free Wi-Fi. They often also have computers and technology assistance programs to help people learn how to navigate the internet safely. 

• Community centers: Some community centers provide free internet access and may even offer workshops or tech support to seniors who are new to using the internet.

• Wi-Fi hotspots: Many businesses and municipalities provide free wi-fi in parks, coffee shops, and transportation hubs. While these connections may not be as secure, they are great for checking emails or performing other basic internet tasks.

Discounted internet programs

If you need internet access at home, you can consider the following discount programs.

Lifeline

Adults who receive benefits from government assistance programs, such as Medicaid, Supplemental Security Income (SSI), Supplemental Nutrition Assistance Program (SNAP), or Veterans Benefits, may qualify for discounted broadband internet service through programs like the Lifeline Support for Affordable Communications program.

The Lifeline program, managed by the Federal Communications Commission (FCC), provides a discount of up to $9.25 per month for low-income individuals, with an increased discount of $34.25 for those living on Tribal lands. Learn more about their mission and if you qualify for discounted internet access on their website.

Affordable Connectivity Program

Unfortunately, the Affordable Connectivity Program (ACP), which previously offered substantial discounts on internet services for low-income households, ended in June 2024 due to lack of funding.

How to choose an internet service

With so many options and enticing offers, picking the best internet plan can be overwhelming. To make the process easier, consider the following factors when comparing providers:

1. Budget: If you’re on a fixed income, look for discounted plans or programs for older adults or low-income households. If possible, consider sharing the internet plan with a trusted neighbor, friend, or family member to reduce costs. You can also look into bundle deals that save you money on your cellphone and internet.

2. Internet speed: Many people use the internet for basic browsing, checking emails, and occasional streaming. Most don’t need high-speed internet plans and 10-25 Mbps is sufficient. 

3. Customer support: When an issue arises, it’s helpful to be able to turn to a company with great customer support. Research the company’s reputation before signing a contract. 

4. Contract terms: Some providers may lock you into long-term contracts and charge early termination fees. Month-to-month service plans offer more flexibility. 

5. Location: Internet availability and service quality can vary by location, especially in rural or remote areas. Make sure to check which providers operate in your area and whether they offer the speeds you need.

Why internet access matters

A reliable internet connection helps people of all ages stay connected. For older adults especially, internet access can help you keep in contact with family and friends through instant messages and video calls (via apps like Facetime or Zoom).

Many doctors now offer telehealth visits and online portals where you can schedule appointments, view test results, and message your care team directly over video.

Many people handle banking online nowadays too, with most banks offering online services for you to track spending and pay bills. Online shopping with home delivery can also save you trips out to the store. Many seniors get groceries delivered. You can also get over-the-counter health needs delivered if you fall ill and are unable to get to the store.

Internet access can also help keep you entertained with so many options for learning, playing games, or streaming your favorite TV shows and movies.