Chapter Licensing Information

Last Updated: May 1, 2025

askchapter.org is not an insurer or insurance agency. All insurance agency services are provided by Chapter Advisory, LLC, a privately owned, licensed insurance agency that offers health insurance products, including Medicare Supplements, Medicare Advantage plans, and Part D Prescription Drug plans. Chapter Advisory, LLC is a wholly owned subsidiary of Memoir, Inc. d/b/a Chapter. In California, Chapter Advisory, LLC does business as Chapter Insurance Services (Lic. No. 6003691). Chapter Advisory, LLC and its affiliates are not affiliated with or endorsed by any government entity or the federal Medicare program.

Chapter Advisory, LLC represents Medicare Advantage HMO, PPO, and PFFS organizations and standalone prescription drug plans that have a Medicare contract. Enrollment depends on the plan's contract renewal. The plans we represent do not discriminate on the basis of race, color, national origin, age, disability, or sex.

Enrollment in a plan may be limited to certain times of the year unless you qualify for a Special Enrollment Period or you are in your Medicare Initial Enrollment Period.

Medicare Supplement insurance is available to those 65 years and older enrolled in Medicare Parts A and B and, in some states, to those under age 65 eligible for Medicare due to disability or End-Stage Renal disease. Medicare Supplement insurance plans are not connected with or endorsed by the U.S. government or the federal Medicare program. Medicare Supplement plans may require underwriting and enrollment is not guaranteed.

Any claims regarding average potential savings are based on realized premium, co-pay, and out-of-pocket savings estimates self-reported by consumers that worked with Chapter Advisory, LLC to enroll in a Medicare Supplement, Medicare Advantage, and/or Part D Prescription Drug Plan. The average is limited to consumers that chose to self-report. Savings information is subject to periodic updates and corrections. There is no guarantee of savings and any savings may vary by policy type, state, or other factors.

To send a complaint to a Medicare health plan, call the plan or the number on your member ID card. To send a complaint to Medicare, call 1-800-MEDICARE (TTY users should call 1-877-486-2048). If your complaint involves a broker or agent, be sure to include the name of the person when filing your grievance or complaint.

Chapter Advisory, LLC
19 Union Square West, 12th Floor
New York, NY 10003
Phone: (855) 900-2427 (TTY 711)
National Producer Number: 19631148

Chapter Advisory, LLC maintains insurance producer licenses (or equivalent) in all fifty U.S. states and the District of Columbia: