Get Extended, Year-Round Support from Your Medicare Advocacy Team
Enrolling in Medicare can be complicated—and it’s always our pleasure to help you through the process. But our goal isn’t just to help you sign up for Medicare. We want to help you get the most out of your Medicare policy, which means we’re here for you no matter where you’re at in your Medicare journey.
That’s why we’ve established a team of Chapter Member Advocates, who are dedicated to helping you have the best possible experience with Medicare.
Did you receive an unexpected bill? We can help you figure out why.
Not sure how to use one of your benefits? We’ll read through the nitty gritty details to help ensure you’re squeezing all of the juice out of your Medicare plan.
Your Advocates ensure the best end-to-end experience for our members, but let’s take a further look at how they do it, starting with explaining who exactly they are.
Who are your advocates?
We’ve handpicked the best of the best to help you navigate Medicare. They’re available year-round, which means you always have access to a Medicare Advocate who’s ready to go to bat for you.
First and foremost, your Advocates are knowledgeable. They’ve been navigating Medicare plans for years and possess the skills necessary to ensure you’re maximizing the benefits you receive from Medicare.
We’re persistent, which means that when answers don’t come easily, we don’t give up. The entire team at Chapter has seen first-hand how the complexity of the Medicare program can cost Americans thousands each year. We’re always here for you to look for answers and solutions to even the most complicated problems, so you can worry about when you’re going to see your grandkids next instead of how you’re going to use your plan benefits.
Last, but not least, your Advocate team, like the rest of Chapter is member obsessed. Helping our members make the most of their Medicare coverage is what gets us up every morning! You’ll never meet a more patient, determined Medicare support team, whose sole purpose is to help you maximize your Medicare benefits.
What’s the difference between a Chapter Advisor and a Chapter Advocate?
Both your Advocates and your Advisors are here to make navigating Medicare easier. The key difference between them is specialization.
Your Advisors specialize in helping you sort through, choose, and enroll in the best plan for your needs. Your Advocate team takes over once you’ve selected your plan. They specialize in navigating the ins and outs of each individual plan—because each carrier, plan, and benefit works differently. Your Advocates are pros at understanding the fine print of each plan and helping you squeeze all of the juice out of your Medicare policy.
What services does your Advocate team provide?
Members reach out to us for all types of support related to their Medicare coverage. Below are some of our most commonly used services:
Support for setting up accounts on medicare.gov and carrier websites
Guidance for saving on prescription medications
Explaining your plan benefits and how to use them
Finding and setting up appointments with in-network doctors
Annual plan reviews to help ensure you continue to be on the best plan each year
We also help with:
Connecting you with an Advisor who can assist with plan changes
Explaining ancillary benefits
Claiming rewards from certain Medicare plans