Medicare is overwhelming, but it’s not when you are blessed enough to work with Toni at Chapter. She is amazing, she explained everything, she’s super knowledgeable and saved me a lot of money. And on top of that, she’s patient, professional, kind, and has a precious southern accent. I thank God for sending Toni with Chapter my way, she is a blessing to me and an asset to Chapter.

Michael Falcon was awesome, he walked me through all of my options with great patience and knowledge. Ended up saving me 100. dollars a month. Let me ask all the questions I wanted..he is a great asset for this company.

I was anxious about the process of signing up for Medicare. I researched original vs advantage plans and knew I would not be able to do this alone. Then came “KIM POSSIBLE” and her SUPER POWER of Medicare knowledge. She listened to what I needed and was so very professional. Her sense of humor kelp me on point and pushed that anxiety away. The plan was in my budget so that I can get some medical attention on areas that need attention. Kim blessed me beyond measures, assured me she and her teammates would be available to help me at anytime with future issues. Thank you Kim Hanzlik for making this experience easy. I will recommend you and Chapter to everyone I know. Linda J.

Mike Falcon was very patient and through. He never rushed and was very informative. I enjoyed his call. Also great follow-up