I’m glad that I came across a commercial online and getting paper work through Medicare at the same time, helped me make my decision in calling Chapter, that was one of the best moves I’ve made. Jason Kim was the representative that answered my call so I was able to speak with him. Jason spoke to me and made it easy for me to understand and answered any questions I had, He was professional and very knowledgeable about any of the plan programs Medicare offered. His explanations and directions of the Medicare program guided me to the right plan. I look forward to communicating with Chapter and Jason. Now I will have the chance to speak with someone from the Member Advocate Team as well if I have any questions and Jason is occupied at that time. Thanks to Jason Kim and Chapter, once my program plan begins I will be in a much better place rather than having to wait and do it all at the last minute. Thank you Chapter and Jason!

Traci was amazing at explaining all the details we discussed today. Extremely knowledgeable on our discussions regarding Medi Gap plans. I feel very comfortable with the decisions made today and look forward to her assist in December 2025 on Medicare A,B & D policies set up. Highly recommend Traci!

Tom was absolutely fantastic. His very minimalistic approach, while simultaneously being so comprehensive, really shocked me—and in a great way. He went above and beyond, leaving me without a thing to do but sit back and observe. Needless to say: everything went perfectly. Thank you, Tom. Finally someone was able to make sense of the chaotic loopholes. Your help remains greatly appreciated. Seek out Tom if you wish to get anything accomplished. That much I’ll stand by.

My Representative, Stephanie Dragar, was awesome in helping me get signed up for Medicare and set me up for a successful set of plans!