Last week we learned that our local hospital and associated medical practice where my husband received his primary care would no longer be affiliated with HUMANA. Our hearts sank. Mainly because he has had the same coverage for 20-plus years and everything has worked well. Thankfully, we received a referral to Chapter for assistance as we began to navigate the process of finding new coverage. And more so, thankfully, we reached representative Scott Smith, who not only walked us through the Medicare maze, but took personal interest in our dilemma and helped us, in record time we're sure, make a decision for future Medicare supplement coverage. Scott has been absolutely amazing in not only steering us in the right direction, but in answering any questions we had and helping us feel less of a burden than I'm sure we were. We highly recommend Scott Smith and can't say enough positive things about him.

In a world in which we now live, talking with Mindy Cochran regarding the best Medicare plan for myself, was invaluable because of her kindness, her knowledge of product and her genuine commitment to supply the best coverage for my needs. That, along with Mindy making sure of my understanding and just what my policy will mean for me. She is truly outstanding in her field and a true asset to her company and I will recommend her to anyone needing assistance in their insurance decision making process. Like mentioned in the world in which we live, Mindy is inspiring. Thank you!

I highly recommend Toni Aldridge, an outstanding professional at Chapter. Toni recently assisted me with the complex process of selecting a Medicare plan for my mother. Her expertise was invaluable in navigating the options and finding the best fit. Toni embodies Chapter's mission of breaking down barriers to information. She was exceptionally patient, clear, and thorough, ensuring I understood every detail of the plans we reviewed. Her guidance was not just helpful but also reassuring, turning what could have been a stressful experience into a straightforward one. Toni is a best-in-class Advisor, and I am grateful for her continuous support and expertise. I would wholeheartedly recommend her to anyone seeking guidance with Medicare

Kim Hanzlik gold star service a tremendous resource and extremely knowledgeable and friendly. A true great communicator Cannariato