ID LIKE TO THANK CHAPTER FOR EMPLOYING WARM, ENGAGING, PATIENT AND KNOWLEDGABLE PEOPLE LIKE MELISSA! SHE GUIDED ME TO A PLAN THAT WILL WORK PERFECTLY FOR MY NEEDS. SOO THANKFUL I WATCH/FOLLOW SEVERAL UTUBERS AND WAS INTRODUCED TO CHAPTER.

Very knowledgeable. Explains and presents options in clear and efficient manner. Very easy to interact with.

I can’t express enough, my gratitude for the help I received today from Lati. She helped me find a Medicare Advantage Plan that fits my needs perfectly. It took all the stress out of changing plans, something I’ve been putting off for so long because I dreaded the process. She was patient, kind and very knowledgeable of all the questions and concerns I had and was able to set me up with the new plan in a very short amount of time. I highly recommend Chapter for people who dread the process.

Could not ask for a more helpful or cheerful person than Melissa.❤️