Chapter always has excellent customer service, and is incredibly responsive and helpful. I am always thoroughly informed of my benefits and costs when I have completed a call. I recommend them highly.
about 5 hours ago
Lati made applying for my Medicare benefits and supplemental plans effortless! She was thorough, professional, and I never questioned her recommendations. Now I question why I had procrastinated for so long. Lati found the right plans for my needs and did all the hard work. Thank you Lati and Chapter
about 18 hours ago
Spencer was an absolute joy to work this. He was knowledgeable and professional. His most important attributes are his compassion, empathy and patience. The skills are paramount in a success. These are paramount in establishing a healthy relationship with an insurance professional. I appreciate his thorough explanation of all of the benefit entitlements. He is the best part of Chapter. I recommend a promotion and pay increase for him.Great customer service deserves recognition, reward and compensation. Spencer deserves both.
about 21 hours ago
Thank you, Jonathan McKnight, for excellent customer service. You listened to my questions and concerns and provided for me clear, understandable answers. I was able to make an informed choice for my Medicare supplemental, prescription and dental insurance without questioning my choices. Your pleasant demeanor and positive attitude is so appreciated, especially when making a decision which affects the rest of my life. Your assistance was a blessing. Please know I will share your information with my friends and family as they prepare for their future.
about 22 hours ago