Charles was very thorough explaining my options and answering all my questions. I appreciate all the guidance in helping me navigate the medicare options available. Thank you again for making this a painless process. Karen

Spencer really educated me on my options. I feel I understand the Medicare system much better now. Patient, responsive and professional- I applaud Charter's dealings with those who seek information and a thorough perspective for making decisions. Mine was a very positive experience. Thank you!

Very good professional customer service knowledgeable person help me lot

I found Ms Selig to be very helpful in assisting to in making my Medicare Plan change. While not dissatisfied with the plan she helped me with last year- I needed an eye specialist who was not covered. I limited my choices to 4 and with her help selected a plan that should meet my needs Cat took all the time necessary- I did not feel rushed in making this plan change. While you almost need training to embrace it all - I’m ok for now. Cat is an excellent advisor