We had the privilege of working with Kevin Hatfield to clear up and correct some details concerning my wife's Medicare/Insurance. His professional customer service skills and attention to detail made the transaction pleasant, understandable and successful. Looking forward to doing business with Kevin and Chapter. Highly recommend both.

Venus called to help me find a supplemental plan with upgraded coverage at a much better rate than what I have at this time. She is extremely knowledgeable, efficient and quite nice. Venus is well versed and shared precise information about policies and costs. Due to her knowledge, I didn’t need to ask but a couple of questions. I feel more secure with the new policy due to her efforts. She is definitely an asset at the company!

Working with Bennett Osborne was a pleasure. He explained everything thoroughly and made sure I understood it all. He made the whole process very easy. Thank you Bennett for all your help.

Michael Falcon took my call through the Nerd Wallet App. He was knowledgeable and patient as I asked multiple questions. He was friendly and personable. You are fortunate to have Mr. Falcon as an employee. He is an asset to your company